Owners Circle Academy Sdn Bhd respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we store, collect, and process your personal data. This policy is meant to help you understand more about why we collect and use your data whether you’re a Thinkific customer or Owners Circle Academy Sdn Bhd to a Thinkific site who uses the Thinkific application or services (together known as, “The Services”), a participant in Thinkific’s partner or affiliate program, or even if you’re just visiting the Thinkific website. By using any of Thinkific’s services or by interacting with a Thinkific customer using The Services, you are agreeing to the terms of the Privacy Policy and, as applicable, the Thinkific Terms of Service. In particular, by visiting this website you consent to our collection and use of your personal information as described in this privacy policy, including any updates or revisions to this privacy policy. This policy does not apply to information collected by any third party, including through any application or content that may be accessible from this website.
This Privacy Policy may be updated occasionally to reflect changes to operational or legal practices, or for regulatory reasons. If and when we make changes to this policy, we will notify you of the changes by posting the revised policy on this Website or by other means when appropriate. By continuing to use this Website or the Support Service after these changes are posted, you agree to the revised terms.
We’ve broken this policy down into different sections so you can better understand what areas are applicable to you.
POLICY IS PART OF OUR TERMS AND CONDITIONS OF USE
Our privacy policy is part of, and subject to, our website’s terms and conditions of use.
1. Minors
We do not knowingly provide services or sell products to children. If you are below the age of 18, you may use our website only with the permission and active involvement of a parent or legal guardian. If you are a minor, please do not provide us or other website visitors with any personal information and do not use this website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.
2. Data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). In order to offer The Services, we need to collect information from our customers. Here is a summary of the information that we collect from our customers and what we do with it:
- We collect your name, email address, and IP address. We need this information to provide you with our Services, for example, to confirm your identity and contact you.
- You may voluntarily provide additional information related to the registered account such as any API key provided or images or videos you choose to upload.
- We collect data about the Thinkific-hosted webpages that you visit. We also collect data about how and when you access your account in order to give you access and at the same time improve our Services.
- When you voluntarily share personal information with us in the course of offering your course and using our services, we store that Personal Information.
- When transactions between you and our website involve payment by credit card, debit card, checks, money orders, and/or third party online payment services, we will collect information related to the transaction as part of the course of doing business with you, including billing address, telephone number, and other information related to the transaction.
- When you share personal information about your customers (“learners”) we store that information for you so that you can process enrolments and better serve your customers.
This information is collected when you sign up for our Services, when you access our Services or otherwise provide us with the information. In some circumstances, when you have given us express permission, we will also use and store your personal information.
3. Information from our customers' students / subscribers ("learners")
In order to provide you with our product and services, we store information about students so that we can administer our course(s). Here is some more details on what information will be collected and why.
- We will be collecting the name, email, and any other personal information. Name and email are needed to allow individuals to access our Services for processes such as processing enrolments, authentication, or otherwise administering your course. This information is given on a voluntary basis when a customer uses or accesses Thinkific, for example when a customer visits a Thinkific site, enrolls in a course, or signs up for an account on a Thinkific site.
- As a student progresses through Owners Circle’s course(s), we can collect information about how you interact with the course, including but not limited to, your progress through the course, quiz scores, survey results, discussion or forum contributions and other student activities.
- Some transactions between learners and our website or your courses or school may involve payment by credit card, debit card, checks, money orders, and/or third party online payment services. In such transactions, we will collect information related to the transaction as part of the course of doing business with you, including a billing address, telephone number, and other information related to the transaction.
- We will be collecting financial data includes bank account and payment card details for payment purpose.
- We will be collecting transaction data include details about payments to and from you and other details of products and services you have purchased from us.
4. If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
5. Information from Partners, Affiliates, Ambassadors, and Experts Information that we collect about partners, affiliates, ambassadors, and experts.
- We may collect your name, company name, website, social media usernames/handles, phone number(s), address, business type, email address, PayPal Account, and GST/HST number (or local tax identifiers).
- We collect data about the Thinkific-hosted webpages that you visit and how and when you access your account, including information about the device and browser you use, your network connection and your IP address. We use this information to give you access and to improve our Services.
- We collect Personal Information about your customers that you share with us or that they provide to use directly. We use this information to work with you and to provide our Services to your customers.
- We may also use Personal Information in other cases where you have given us express permission.
- We collect this information when you sign up for a Partner, Affiliate, Ambassadors, or Expert Account, when you sign up one of your customers for our Services, or when your customers sign up themselves. We also collect any additional information that you might provide to us.
6. Information from Thinkific website visitors and support users
- We collect information from visitors to the Thinkific website and your IP address. We also collect information such as when you visited, the website from where you came prior to visiting us, the website where you go when you leave our website, your computer’s operating system, location data, and the type of web browser that you are using.
- We also collect Personal Information submitted by you via any messaging or email feature available from any of our websites.
- We may also receive Personal Information when you submit help tickets or make other requests to Thinkific via any of our websites.
- From telephone support users, we collect your name and phone number.
- From support users (people who email us for support), we collect your name, email address, location, Thinkific site address, and email conversation with a Thinkific agent.
- From forum and discussion users, we collect your name.
- We use this information to provide and enhance our Services (including servicing your account, if applicable), and answer any questions you may have.
We collect this information when you visit Thinkific-hosted webpages, use Services offered on our websites or engage with us either by email, web form, instant message, phone, or post content on or through our websites (including forums, blogs and via any Messaging Feature). We also collect any additional information that you might provide to us.
7. Information from cookies and similar tracking technology
We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.
Why does Thinkific use cookies and similar tracking technology?
- We use cookies to recognize your device and provide you with a personalized experience.
- We also use cookies to attribute visits to our websites to third-party sources and to serve targeted ads from Google, Facebook, Instagram and other third-party vendors.
- Our third-party advertisers use cookies to track your prior visits to our websites and elsewhere on the Internet in order to serve you targeted ads. For more information about targeted or behavioral advertising, please visit https://www.networkadvertising.org/understanding-online-advertising.
- Opting out: You can opt out of targeted ads served via specific third-party vendors by visiting the Digital Advertising Alliance’s Opt-Out page.
- We may also use automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.
- Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser
8. Information that we share with third parties
Thinkific works with third parties to help provide you with our Services and we may share Personal Information with them to support these efforts. In certain limited circumstances, we may also be required to share information with third parties to conform to legal requirements or to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also receive Personal Information from our partners and third parties.
- Personal Information may be shared with third parties to prevent, investigate, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service or any other agreement related to the Services, or as otherwise required by law.
- Personal Information may be shared with third-party vendors to help us conduct marketing and/or advertising campaigns.
- Personal Information may also be shared with a company that acquires our business, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transaction or proceeding. If this happens, we will post a notice on our homepage.
Thinkific will always ask for your consent before sharing your Personal Information with third parties for purposes other than those described in this Section 7.
9. Terminating your relationship with us
- We will continue to store archived copies of your Personal Information for legitimate business purposes and to comply with the law.
- We will continue to store anonymous or anonymized information, such as website visits, without identifiers, in order to improve our Services.
10. Keeping your personal information secure
- We follow industry standards on information security management to safeguard sensitive information, such as financial information, intellectual property, employee details and any other Personal Information entrusted to us. Our information security systems apply to people, processes, and information technology systems on a risk management basis.
- We exclusively process payments through PCI DSS Level 1 payment providers, which is the highest level of compliance available.
- No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your Personal Information.
11. Usernames and passwords
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a username and password for access to certain parts of our website, you are responsible for keeping the username and password confidential. Do not give your password to anyone. If you enter a section of our website that requires a password, you should log out when you leave. As a safety precaution, you should also close out of your web browser completely and re-open it before viewing other parts of the Internet.
12. Disclaimer
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website, including the illegal acts of third parties (such as criminal hacking).
13. Policy Changes
The terms of this policy may change from time to time. If we make material changes to how we treat our users’ personal information, we will notify you by e-mail to the e-mail address specified through your account. Your continued use of this website constitutes your consent to such revised privacy policy.
If you are concerned about the topic covered by this policy, you should read it each time before you use our website. Any questions or concerns about this policy should be brought to our attention by sending an e-mail to [email protected], or one of the methods provided under Contact Information, and providing us with information relating to your concern.